Access the care you need

Services are available in Algoma District that can help, wherever you

may be in your journey.

FIND SERVICES

RESOURCES

TIPS FOR CARE

Findservices

If you're experiencing an emergency, call 911.

I am a caregiver looking for support.

1-833-416-2273

or visit the Ontario Caregiver Organization

8-1-1

or visit Health811

I need local home care and/or

community support services.

1-800-461-2919

or visit North East Support to explore services

I am looking for Indigenous-focused services.

705-844-2021

I need information on social and community services.

2-1-1

or visit 211 Ontario North

or 1-800-721-0077 for hospital crisis services | call/text 9-8-8 for suicide crisis

705-759-3398

I am a kid or teen and I need crisis support.

1-800-668-6868

or text ‘connect’ to 686868 | visit Kids Help Phone

I need a virtual primary care appointment.

1-888-684-1999

or visit NE Virtual Care

I am looking for local mental health and addictions services.

705-759-5989

or call 1-855-366-1466 | visit ConnexOntario

I need health advice from a registered nurse and/or help finding a family doctor.

I am experiencing a mental health crisis.

Didn't find what you need? Try our service finder.

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Tips

Tips for accessing care

Get organized

Write down symptoms, medications, and questions you have.
Have your health card, insurance, and any relevant medical documents ready.
Note: many services do not require a health card — reach out even if you don’t have one.

Find the right space

Move to a safe and quiet location.
Consider having a support person with you.
Note: if you’re not comfortable speaking over the phone, ask if virtual or in-person options are available.

Allow time

You may have to wait to access the services you need. You may be provided with other options to explore while you are waiting.

Introduction

“My name is [name] and I’m calling because [reason].”
“I’m [age] years old and live in [city/town].”
“My gender is [gender].” (if applicable)
“I identify as [First Nations/Métis/Inuit].” (if applicable)

Tips for answering questions

Take your time. Whatever you choose to share, you won’t be judged.
If you’re uncomfortable with a question, consider asking, “Do you require this information to help me today?”
The person you speak to may ask the following questions to ensure they offer care and services that may be important to you.
- "Do you identify as First Nations, Métis, or Inuit?”
- “Do you live in a First Nations Community (reserve)?”
- “Would you like an Indigenous System Navigator to help you plan and connect to available health services?”

Clarifying questions

“Can you please repeat that for me? I want to make sure I understand.”
“Do you have information on available services for [your needs] in our area? Can you send that information to me?”
“What are the next steps for [diagnosis/treatment/
accessing services]?”

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Resources